Pensioner waits for four months to clear her name

Retail giant blames ‘human error’ for delay over R4k fraud on account

For more than four months pensioner Dikeledi Nakedi, 77, did not know the outcome of the investigation into her Edgars account after someone defrauded her of R4,400.

The fraud, which happened at retail shop in Alberton, Ekurhuleni, on June 3, meant that her monthly repayments were pushed from R500 to R1,200 while the matter was being investigated by Edgars’ fraud department...

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