Lucky Nkosi, a motorist from Mpumalanga who had a grievance against an Audi Centre that wanted to charge him R12,000 to diagnose an engine for a problem they had previously fixed, is pleased that the dealership has had a change of heart.

The Audi Centre in Trichardt decided not to charge Nkosi, 38, a day after Sowetan Consumer reported about Nkosi’s plight, which would have seen him pay R12,000 to have his car engine stripped to determine what was causing it to misfire and lose power...