Bokaba said a decision was taken to hastily withdraw all teams from sites in Mamelodi for safety reasons and to stop the community forcing them to perform more illegal operations.
He said the situation remained tense and traumatised officials were reluctant to attend to service interruptions in Ext 6 and 10, specifically, fearing they could be kidnapped or harmed.
“A meeting has been scheduled this morning between city officials and councillors in the affected areas with a view to finding an amicable solution that would lead to the officials resuming duties in an environment that is not characterised by fear, threats or intimidation.
“The city strongly condemns the criminal behaviour by certain communities in any part of the municipality and the perpetrators of this despicable behaviour should know the consequences of their actions. Those officials would simply refuse to go and service those communities in the event of a service interruption.”
The developing phenomenon of harassment and robbery of officials on duty had been experienced in Nellmapius, parts of Soshanguve and some sections of Mamelodi, he said.
“Service interruptions relating to water and electricity occur from time to time due to a slew of factors such as theft of cables, vandalism of infrastructure and illegal connection. The daily load-shedding imposed by power utility Eskom has compounded the problem as the fragile electricity infrastructure is not designed to be switched on and off frequently.”