SA Consumer Complaints (SACC) and the Retail Motor Industry Organisation (RMI) are some of the avenues available to consumers who are having difficulties with car dealerships.

RMI renders the facilitation of a mediatory service in relation to disputes between consumers and businesses (RMI members) in the motor industry. The RMI follows a process of facilitation and attempts to reach amicable resolutions to disputes in a manner that is cost effective for all parties concerned...