Postbank promises to fix ‘technical glitch’
Postbank says its working on a “technical glitch” that has seen some of it Sassa beneficiaries not getting their grant payments this week.
Recipients of the older persons and disability grants have voiced their frustration after they were unable to access their funds over the past two days.
In a statement released by Sassa on Tuesday night, the bank said technical issues are affecting “some beneficiaries’ ability to withdraw their funds from ATMs and retailers.”
The bank apologised to beneficiaries and has assured them that its technical teams are working on resolving the issue.
“Postbank deeply understands the inconvenience and challenges that this technical issue poses to our valued Sassa grant customers. We apologise unreservedly to all our customers.”
While #postbank is exprienecing "technical glitch," old people are queuing outside #PostOffice with the hope to get their grants.— ❤The journalist ❤ (@Moloi_Herman1) September 6, 2023
Meanwhile, the temperature outside is 29° C, and old people are not given at least chairs or water to cool down .#SASSA@SowetanLIVE pic.twitter.com/c3paeul8mL
The latest set of glitches comes just weeks after frustrated beneficiaries took to social media to express grievances after not receiving their grants.
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