"You can't treat patients like this. It's unacceptable. I have a prescription chart from the doctor. I'm not doing my own thing, " she said.
Mosunkutu said she wanted the department to discipline the physiotherapist, adding that she was not asking for her husband to get special treatment.
"I'm not saying this because of my husband. Everybody must be treated with respect."
Mosunkutu's husband served in various provincial government portfolios, including agriculture and transport in his active years in Gauteng government.
In the 1980s when he was a union leader, he was detained by the apartheid government for his involvement in the liberation Struggle.
"This is the man who treated the community with respect. He treated communities everywhere he went with respect as MEC and this is what he gets."
Hospital acting spokesperson Zenzo Ndabula yesterday said it was untrue that staff members ill-treat patients, adding that Mosunkutu was referred to a facility close to her home which is in line with hospital policy.
"Mrs Mosunkutu's case makes a good example of an instance where patients are referred according to the referral procedures and they are not happy with the referral.
"The downside to this stance from the public is that the hospital gets overloaded with patients who could have been seen at facilities near where they live; which then increase waiting times for services rendered and lead to more complaints," Ndabula said.
He said Mosunkutu had not laid a complaint with the quality assurance department, however, the matter would be addressed.
"The issue of the rudeness will be investigated once all parties have had an opportunity to state their case. I am confident that the member of our management team [Mrs Mosunkutu] and the staff member concerned will be able to find common ground. Mrs Mosunkutu will be called in for a redress meeting like all other citizens to address her complaint by our quality assurance department which handles complaints against the hospital," Ndabula said.
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