Wendy Knowler Consumer journalist

Wendy Knowler is one of SA's foremost consumer journalists, known for her columns published by TimesLIVE and her contributions to radio stations. She also hosts training workshops for businesses around SA. Her expertise is based on 20 years of mediating conflict between consumers and companies.

Product warranties, cashier finger-slip and medical scheme ... Product warranties, cashier finger-slip and medical scheme waiting periods

If you have a warranty claim - on a geyser, an appliance or even a pair of shoes - and the manufacturer replaces the ...

Licence not renewed: that's why HP Sauce is off South African ... Licence not renewed: that's why HP Sauce is off South African shelves

More than 28 million bottles of the iconic HP Sauce are consumed annually across the world, but no longer in SA.

Airline passengers banned from eating on domestic flights - ... Airline passengers banned from eating on domestic flights - Fikile Mbalula

Only bottled water may pass passengers’ lips, according to a notice published in the government gazette by transport ...

Car insurance firms smiling as claims drop during lockdown Car insurance firms smiling as claims drop during lockdown

Statistics show the insurance industry is continuing to benefit from significantly reduced claims as work-from-home has ...

SafariNow tells frustrated customers: 'We'll pay you later' SafariNow tells frustrated customers: 'We'll pay you later'

What’s up with SafariNow? That’s what both business owners and travellers are asking, given that the online ...

Sweet treats for wedding guests at a huge discount Sweet treats for wedding guests at a huge discount

What do you do if you get to the till and the box of chocolates marked at R27 on the shelf turns out to cost R100?

Navigating body corporates, tow trucks and paying for old car ... Navigating body corporates, tow trucks and paying for old car 'add ons'

Did you know that none of the extras you have added to your car when you buy it new will be taken into account by a ...

Uber Eats drivers say they earn R150 less per 20 orders than ... Uber Eats drivers say they earn R150 less per 20 orders than this time last year

Uber Eats has downplayed a threat by drivers, who are “fed up” with reduced fees, to stage a nationwide strike on ...

Santam defends its stance on business interruption claim ... Santam defends its stance on business interruption claim settlements

Santam has come under fire for limiting its payment of business interruption claims to just three months of losses as a ...

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