Wendy Knowler is one of SA's foremost consumer journalists, known for her columns published by TimesLIVE and her contributions to radio stations. She also hosts training workshops for businesses around SA. Her expertise is based on 20 years of mediating conflict between consumers and companies.
'Operational disaster' at OR Tambo leads to passengers arriving ... 'Operational disaster' at OR Tambo leads to passengers arriving at local destinations ...
In what FlySafair has called “an operational disaster”, the Airports Company SA’s baggage sorting system at Jo’burg’s ...
With rugby fervour in full swing, here come the ‘Bokker’ scams With rugby fervour in full swing, here come the ‘Bokker’ scams
Scammers are taking full advantage of South Africans' excitement about the Springboks playing in the Rugby World Cup ...
Vodacom fined R1m for 'unconscionable conduct' Vodacom fined R1m for 'unconscionable conduct'
Vodacom was found guilty by the National Consumer Tribunal of “unconscionable conduct” for, among other things, ...
Supermarket retailers start rationing eggs due to avian flu ... Supermarket retailers start rationing eggs due to avian flu outbreak
In a drastic response to the avian flu crisis which has led to a severe shortage of eggs in the country, Woolworths has ...
Competition Commission unmasks alleged mask price collusion at ... Competition Commission unmasks alleged mask price collusion at the height of Covid-19
At the height of the Covid-19 pandemic two face mask suppliers allegedly colluded to exploit Takealot’s listing ...
Funeral policies are leading cause of complaints to insurance ... Funeral policies are leading cause of complaints to insurance ombud
More than R1bn. That’s the amount of money which the two insurance ombud offices - long-term and short-term - awarded ...
How fake online furniture shop Milo Designs scammed customers of ... How fake online furniture shop Milo Designs scammed customers of millions over the years
Consumers have told the NCC that they paid between R10,000 and R1.2m per transaction to Durban-based Milo Designs after ...
Airline compensation policies, the price you must pay and social ... Airline compensation policies, the price you must pay and social media copycats: ...
In this weekly segment of bite-sized chunks of useful information, consumer journalist Wendy Knowler summarises news ...
Hand sanitiser rip-off companies slapped with hefty fine Hand sanitiser rip-off companies slapped with hefty fine
Two companies found to have excessively overcharged the SAPS for hand sanitiser to the tune of R9.8m at the height of ...
Clover defends delay in recalling its Go Nuts peanut butter ... Clover defends delay in recalling its Go Nuts peanut butter products
Clover has denied insinuations by the National Consumer Commission (NCC) that it erred in not immediately recalling ...