I often find that managers do not adequately solve problems that customers complain about. What is the best way to complain about poor service delivery in stores?
Disgruntled shoppers are welcome to voice their complaints on the Complaints Board of South Africa's website. The website displays the complaints on their site and allows others to comment on your complaint. You are also able to remove the complaint once you see fit. The site also offers tips for categories ranging from education, business finance and airlines. The site has a blogging facility, which enables you to interact with other unhappy shoppers - perhaps you know how to solve another shopper's dilemma. The nationwide exposure of your search will ensure you get results instead of empty promises.
- Keitumetse Segoai