METRORAIL finds itself in a difficult situation since the parastatal is unable to provide a high quality service because of the current state of its affairs.
This was revealed by Passenger Rail Agency of SA chief executive Lucky Montana at the Rail Summit held at the Cape Town Civic Centre on Friday.
The summit was attended by about 100 people, including councillors, mayor Patricia de Lille and officials from the national and provincial departments of transport and the Cape Chamber of Commerce.
The city hosted the summit with a view to developing a rail action plan to be included in a comprehensive integrated five-year transport plan.
Montana admitted Metrorail was unable to provide a quality service because of certain challenges.
"Our railway infrastructure and technology have reached the end of its design life span. There are also poor levels of reliability and predictability, high costs of maintenance and the failure to contribute to an efficient transport system," Montana said.
Despite these problems, the situation has improved compared to five years ago.
"We had commuter decline on trains because of violence on the trains and other related issues," Montana said.
"Though thousands of commuters depended on trains, some people had opted to use other modes of transport. They no longer use trains because of overcrowding and delays.
"We are being held back from delivering a high quality service because of these challenges."
We are unable to provide a quality service, says Metrorail
METRORAIL finds itself in a difficult situation since the parastatal is unable to provide a high quality service because of the current state of its affairs.
This was revealed by Passenger Rail Agency of SA chief executive Lucky Montana at the Rail Summit held at the Cape Town Civic Centre on Friday.
The summit was attended by about 100 people, including councillors, mayor Patricia de Lille and officials from the national and provincial departments of transport and the Cape Chamber of Commerce.
The city hosted the summit with a view to developing a rail action plan to be included in a comprehensive integrated five-year transport plan.
Montana admitted Metrorail was unable to provide a quality service because of certain challenges.
"Our railway infrastructure and technology have reached the end of its design life span. There are also poor levels of reliability and predictability, high costs of maintenance and the failure to contribute to an efficient transport system," Montana said.
Despite these problems, the situation has improved compared to five years ago.
"We had commuter decline on trains because of violence on the trains and other related issues," Montana said.
"Though thousands of commuters depended on trains, some people had opted to use other modes of transport. They no longer use trains because of overcrowding and delays.
"We are being held back from delivering a high quality service because of these challenges."
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