An individual is deemed competent if they have a combination of knowledge (subject matter and theory), skills (the ability to demonstrate application of theory), and attitude (behaviour traits).
Professionalism starts with behaviour. Being on time, returning phone calls, customer service (remember Batho Pele!). Having a degree does not make an individual competent or a professional.
The latest report from Corruption Watch concluded that most corruption takes place in the office of the municipal manager. What does this say? The municipality is as strong as the people working within it, and culture (professionalism) is shaped by what it allows or does not allow. So, if there is no consequence for poor performance, then this becomes the dominant culture.
We neither have a policy problem, nor a money problem in SA. We have an implementation problem. I was told about a municipality that received a skills development allocation for eight projects to the value of R5.4m, but it could not manage these, and the money had to be returned.
And again, poor people bear the brunt of one man’s laziness. The sad reality is that there will be little or no consequence. This is unacceptable.
Local government will fail without ethical leadership
People rightfully angry at state of service delivery
Local government is where people experience the love or indifference of the state. It is in the streets and the villages where citizens encounter an improvement in their material conditions or lack thereof.
The dominant narrative in SA speaks of a local government that has lost the confidence of the populace by being unresponsive and callous, as evident in the low voter turnout in the November 1 local government elections.
In 2020/21, the auditor-general noted that the only thing that can save local government from the abyss is ethical and accountable leadership.
That more than 70% of the newly elected councillors are first-time councillors presents a local governance challenge and an opportunity – to undo and to start afresh.
The SA Local Government Association (Salga) recently elected Bheki Stofile, speaker of the Matjhabeng local municipality in the Free State, as its president. The conference theme was apt – Consolidating the role of local government in rebuilding local communities to meet their social, economic, and material needs.
I was invited as panellist to debate repurposing professionalisation to achieve a capable system.
An individual is deemed competent if they have a combination of knowledge (subject matter and theory), skills (the ability to demonstrate application of theory), and attitude (behaviour traits).
Professionalism starts with behaviour. Being on time, returning phone calls, customer service (remember Batho Pele!). Having a degree does not make an individual competent or a professional.
The latest report from Corruption Watch concluded that most corruption takes place in the office of the municipal manager. What does this say? The municipality is as strong as the people working within it, and culture (professionalism) is shaped by what it allows or does not allow. So, if there is no consequence for poor performance, then this becomes the dominant culture.
We neither have a policy problem, nor a money problem in SA. We have an implementation problem. I was told about a municipality that received a skills development allocation for eight projects to the value of R5.4m, but it could not manage these, and the money had to be returned.
And again, poor people bear the brunt of one man’s laziness. The sad reality is that there will be little or no consequence. This is unacceptable.
So, what must be done to ensure a more professional approach at the coalface of state delivery? I suggested five things.
South Africans are rightfully angry at the state of local government. Let us find the courage to act on our anger by playing our part to build a strong sector.
* Dr Cloete is a research fellow in the department of public administration and management at the University of the Free State