OPINION | Integration with other transport services turbocharges Gautrain

When the Gauteng provincial government embarked on the Gautrain project back in 2005, they had a vision of creating an inclusive transportation system that would seamlessly integrate with other modes of transport, particularly the widely used minibus taxis.

The minibus taxi industry remains the most popular form of public transport in the region. The government aimed to establish a world-class, modern transport network that would serve daily commuters and boost tourism and economic growth.

Since its inauguration in 2010, the Gautrain has evolved into more than just a rapid rail system; it stands as a testament to the transformative power of democracy and the vision of a united nation.

Born out of SA's new democratic dispensation, the Gautrain symbolises the burning aspirations of a country striving to overcome its divisive past and build a future grounded in unity, progress and efficiency.

It has been a game-changer in the transportation landscape of Gauteng, consistently contributing to the development of the transport sector in the province.

However, to unlock Gautrain's full potential, seamless integration with other public transport services is essential. Gauteng boasts a diverse array of public transportation options, including buses, minibus taxis and Metrorail trains, each operating within distinct corridors and serving different segments of the population.

The challenge lies in creating a cohesive network that allows passengers to transition smoothly between these services and Gautrain.

The Gauteng Integrated Transport Master Plan envisions an integrated transport system. We as the Gautrain also believe that integration is central to easing mobility in the province while helping to grow its economy. This integration is crucial for improving accessibility to Gautrain stations and ensuring a more efficient, user-friendly transit network.

The Gautrain Management Agency’s partnership with Alexandra Transport Solutions, which led to the introduction of the Midibus Feeder and Distribution Service at the Gautrain Marlboro station, must be understood in this context. This pioneering contracting model has successfully debunked the myth that the taxi industry cannot offer a scheduled, safe and reliable service.

Since the inception of this service in 2011, after a partnership with taxi associations from Alexandra township in Johannesburg, we have built an agile and productive relationship with the industry.

Over the past 13 years, we have expanded the midibus routes to operate from Gautrain Centurion and Hatfield stations through our partnership with the Tshwane Taxi Industry Shuttle Services. This partnership has created more employment opportunities for taxi associations while exposing them to the best operating models for successful business operations.

The contracting model addresses several issues, including enhancing the integration of the Gautrain system with other public transport services within the province, improving accessibility to Gautrain stations and reducing traffic congestion.

The majority of midibus commuters also use the Gautrain, boosting train ridership. The partnership offers valuable equal benefits for taxi operators, who gain revenue, skills and knowledge to consistently deliver efficient public transport and excellent customer service.

Furthermore, the midibus service attracts commuters who would not ordinarily use midibus taxis. Taxi operators have maintained service delivery and quality, with no strikes, disruptions or lawlessness.

The minibus taxi industry is a critical public transport provider in SA and there is no reason this proven contracting model cannot be replicated across the country. Future service enhancements include introducing integrated ticketing, with plans to use the same tap-and-go, cashless ticketing system for our trains and buses.

Gautrain is an economic development project in the form of transport. Our commitment to integrated transport within our communities serves as a testament to the transformative potential of a well-planned and executed public transportation system.

As cities around the world grapple with the challenges of urbanisation and the need to address climate change, Gautrain's integrated transport model offers valuable insights into creating resilient and connected urban environments.

• Modise is Gautrain management agency senior executive: communication and marketing