Government needs private firms for journey

Covid-19 exposes shortcomings in public sector’s digital transformation strategy

11 November 2020 - 09:25
By Vishal Barapatre

The Covid-19 pandemic has exposed flaws in many organisations’ digital transformation (DX) strategies, but the public sector was perhaps left most wanting, with government having virtually no business continuity plans in place due to its complex structure and low level of automation.

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