Sanef said they committed to be more responsive and to reach out to the broadcaster when challenges arise in future.
“They [eNCA] also committed to work much closer with Sanef and become involved in its activities.”
Sanef called on South Africans to refrain from using cyberbullying and misogyny when calling out journalists on their mistakes.
“For media freedom to be upheld and protected, journalists cannot be attacked without facts or the full story by members of the public.
“We believe the media has a duty to contribute to healing the nation from our violent past that legislated racism.
“Equally, we all have a responsibility to fight against abuse and deliberate disinformation targeted at the media industry, to tarnish its image.”
Sanef also encouraged all media houses to ensure that their newsrooms undergo diversity training and racial literacy training.
The forum said they would organise a media ethics and credibility conference which will include panel discussions on race and racism in the media as well as diversity in newsrooms.