"It is unfortunate that an unhappy customer decided to physically attack one of our employees who had already closed her till but continued to assist the customer when he insisted on concluding his transaction at the till point.
"Security and management on duty, along with customers who witnessed the incident, immediately intervened and aided the staff member, whose husband transported her to the hospital for a thorough examination when the ambulance service called could not immediately assist.”
Shoprite said Xhalabile had been asked to return to work after a recommendation from the counsellor.
"She was off duty for just over a week after the incident and to assist her in dealing with the trauma, during this time also received counselling arranged by the company and was rescheduled to work again based on the counselor’s recommendation for her to resume duties."
Police spokesperson Capt FC van Wyk confirmed that a case of assault had been opened by Xhalabile.
"The incident took place at a shop in a shopping mall in Lwandle where the complainant was physically assaulted by a customer after an argument. The suspect has not yet been arrested, however the investigation is continuing," he said.