Exactly 4 088 South Africans aged between 30 and 35 have applied for their smart ID cards and passports using Home Affairs’ online system at banks since April 7‚ the department said on Friday.
It was slow on day one at 229 applications‚ 1 687 on day two‚ a drop on day three (189) and day four (162)‚ back to higher numbers (1 001) on day five‚ and 730 by Thursday.
Home Affairs has an agreement with the four major banks in South Africa – Absa‚ First National Bank‚ Nedbank and Standard Bank — and the online system is operating at 11 branches in Gauteng and the Canal Walk.
eHomeAffairs is hosted on the department’s website and has a secure portal to complete the application process and make a booking to finalise the process at a bank branch.
People apply and pay online and then go to a bank to have their photo taken and their fingerprints verified. Applicants need to take their ID books and any required supporting documents.
A throttling mechanism‚ which currently allows for 600 concurrent hits‚ will tell applicants that the system is experiencing higher volumes‚ and at that point they are advised to retry.
* People who experience problems can contact the Home Affairs toll free number‚ 0800 60 11 90.
Thousands of 30-somethings get IDs on eHomeAffairs
Exactly 4 088 South Africans aged between 30 and 35 have applied for their smart ID cards and passports using Home Affairs’ online system at banks since April 7‚ the department said on Friday.
It was slow on day one at 229 applications‚ 1 687 on day two‚ a drop on day three (189) and day four (162)‚ back to higher numbers (1 001) on day five‚ and 730 by Thursday.
Home Affairs has an agreement with the four major banks in South Africa – Absa‚ First National Bank‚ Nedbank and Standard Bank — and the online system is operating at 11 branches in Gauteng and the Canal Walk.
eHomeAffairs is hosted on the department’s website and has a secure portal to complete the application process and make a booking to finalise the process at a bank branch.
People apply and pay online and then go to a bank to have their photo taken and their fingerprints verified. Applicants need to take their ID books and any required supporting documents.
A throttling mechanism‚ which currently allows for 600 concurrent hits‚ will tell applicants that the system is experiencing higher volumes‚ and at that point they are advised to retry.
* People who experience problems can contact the Home Affairs toll free number‚ 0800 60 11 90.
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