A job that changes lives

13 October 2009 - 02:00
By Isaac Mafisa, zone manager (biomedical technologist)

WHAT does a day in the life of a zone manager in the biomedical technology field entail?

WHAT does a day in the life of a zone manager in the biomedical technology field entail?

I carry out various tasks such as assessing the blood procured or collected, report on successes and challenges and determine demand and plan for blood collections in my area.

I also set up meetings, discussions, workshops or brainstorming sessions and decide on marketing campaigns.

I am also required to handle certain aspects of financial management, such as formulating budgets, monitoring costs and authorising Capex budgets.

I am also responsible for the total quality management where I monitor the system, ensure product compliance to quality standards and set up, monitor and continuously improve customer service programmes.

As a manager there is always the aspect of staff management and development, including staff recruitment, monitoring and facilitating the training and development of staff, monitoring staff performance and, on occasion, I get involved in employee relations

Areas of general management would include doing business planning and budgeting, running work optimisation initiatives and continuously carrying out business risk assessments and management.

Why did you decide on this career?

The idea of improving the lives of others has always appealed to me and that is why I studied what I did. My career has just progressed into this particular field.

How did you get into this career?

I initially studied biomedical technology, later enhancing my management skills with courses such as the middle-management programme, management advancement programme and advanced management learning programme.

What's challenging about the job?

Balancing all the elements of the balanced score card is a challenge.

What do you enjoy the most about being a zone manager?

The fact that I add value to and improve the quality of the lives of so many people I will never meet.

What type of person will make a success of this position?

Someone with good planning and organising skills, focussed and results oriented. An individual who loves working with people, who can build successful and cohesive teams and delegate effectively. A creative and innovative solution provider who is quality and customer focussed and above all, someone with exceptionally high integrity and ethical standards.

What subjects do you need to pass in high school to be able to study towards this career?

Mathematics, Science and Biology are essential.

What does one study at tertiary level to be able to get into this career?

Biomedical technology or nursing, supported by a management course.

What growth prospects are there within this career?

There is the option to grow vertically into a management role or laterally where you would become a specialist in your field of interest.

What career opportunities exist for a zone manager?

Executive management is the next logical step in my career path.