Worker pays debt in full but deductions persist

David Fokotshela was tired of seeing a garnishee order attached to his salary after he had paid the debt in full in November last year.

David Fokotshela was tired of seeing a garnishee order attached to his salary after he had paid the debt in full in November last year.

After settling his account, Fokotshela said he expected the debt collectors to notify his employer, as they had when the garnishee order was attached to his salary. They did not.

Fokotshela said his end of November pay slip showed a balance of R6388, but the debt collectors demanded R8047,69 in full and final settlement, which he paid.

His employer, the Department of Justice, continued to process the payment for a further three months.

"My employer said the debt collectors did not notify them that I had settled my debt and promised to stop the deduction once they were notified," he said.

Fokotshela said even though Monica Ackerman of Centurion Debt Collectors had conceded that they had been overpaid, she continued to give him the run around.

"She did not deposit my money into my account on January 25 as promised. I want my R5022, plus three months interest from her," said Fokotshela.

Ackerman, the owner of Centurion Debt Collectors, said she could not refund him because she had no banking details for him.

"Seeing that his employer had accidentally deducted the money from his salary, and we couldn't get information regarding his branch code, a cheque was issued towards his company for the refund.

"This was cleared with our accountant as being the correct procedure to follow.

"Refunding wrong payments by employers to the individual is done as a favour to speed up the process," said Ackerman.

But Fokotshela's employer has denied receiving a payment from Centurion Debt Collectors and Ackerman has refused to forward her proof of payment.

She also refused to send it to Fokotshela.

Fokotshela's employer had not confirmed receipt of payment at the time of publication.

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