×

We've got news for you.

Register on SowetanLIVE at no cost to receive newsletters, read exclusive articles & more.
Register now

Double deductions cause uproar, Standard Bank rushing to fix problem

The impacted transactions and any associated fees will be reversed as soon as possible, says Standard Bank. File photo.
The impacted transactions and any associated fees will be reversed as soon as possible, says Standard Bank. File photo.
Image: 123rf.com

Some Standard Bank customers have had transactions on their debit and credit card purchases deducted more than once.

The bank said on Thursday it is “working tirelessly to rectify the matter”.

“The impacted transactions and any associated fees will be reversed as soon as possible.”

Bank customers shared their outage on social media:

Capitec recently experienced similar problems. It attributed the glitch that led to double deductions from some of its customers’ accounts to a technical issue on Nedbank’s systems.

TimesLIVE


Would you like to comment on this article?
Register (it's quick and free) or sign in now.

Speech Bubbles

Please read our Comment Policy before commenting.