Telkom’s BCX spent R200m with Bain & Co

A shopper walks past a Telkom shop at a mall in Johannesburg.
A shopper walks past a Telkom shop at a mall in Johannesburg.

Telkom subsidiary BCX reportedly spent millions with controversial consultancy firm Bain & Company, according to the Mail & Guardian.

This comes after BCX, which offers digital telecommunications and IT support services, recently announced plans to retrench 790 employees, despite having spent more than R200m with Bain on cost-cutting and turn-around strategies. However, BCX had made a decision not to implement Bain’s strategies, the Mail & Guardian reported.

“BCX’s own review of the contracts has raised red flags about its negotiation, implementation and monitoring capacity, which led to millions being paid unnecessarily,” it said. “So useless were the strategies Bain drafted for BCX that new chief executive Jonas Bogoshi has set them aside and terminated Bain’s mandate.”

According to the publication, an internal review of the contracts highlighted huge shortcomings such as a lack of detail around initiatives, no clear agreement over Bain’s expenses and proposed cost-cutting strategies which were R1bn short of what was initially planned.

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