INFORMATION, communication and technology play a vital role in the facilitation of goods and service delivery.
With the world descending on our shores for the first African Fifa World Cup, South Africans are slowly becoming apprehensive and uncertain about delivery.
The soccer tournament will encompass almost all sectors of our economy and ministries. From energy to policing, health to transport, hospitality to communication - represented by radio, cellphone, the Internet, land lines, television and print - they must all be ready to deliver.
The ICT sector will experience unprecedented levels of demand as both locals and visitors communicate around the clock.
Interestingly, some SADC countries are willing to help with the power supply. Some businesses will be compelled to open at all hours. I am sceptical about the sectors, especially cellphone network connections' readiness to cope. Rural development remains a top priority, but little is being done to develop these places despite their representing 70percent of the country.
It has been reported that many rural dwellers will not be part of the World Cup because they have no access to communication.
Recently I visited my home in Ga-Chuene and was dismayed at MTN's substandard service. There was no reception for three days. Finally I called from Lebowakgomo to complain and was told all was well with their tower. My mother was forced to swop to Cell C since MTN's problem persists forever.
Is this connection shedding of some sort?
The soccer tournament's objective is not to leave the country in dire straits, but to advance it socially and economically.
Will our ICT cope? MTN must shape up or we will move to another network provider.
Phillimon Mnisi, Johannesburg