Wed Oct 26 11:39:25 CAT 2016

Telkom, 2010 hurt subscribers

By unknown | May 12, 2010 | COMMENTS [ 0 ]

TELKOM subscribers are having problems with the Internet because the country is getting ready for the World Cup.

The World Cup is affecting the lives of people who earn a living using the Internet or rely on it for communication with the outside world.

A local company has been trying to download a free programme for me since I can't afford ADSL.

Telkom informed me yesterday of these facts and said that was why subscribers were having problems. Many cannot even email. I spent all day yesterday setting up a laptop, including the ADSL, but couldn't email or use the Internet.

When I phoned a technician kept asking me if I'd spelt properly or whether there was a full stop or comma out of place.

How could Telkom not be transparent with clients about their problems?

When a sport ruins services we pay for it is an infringement of people's rights.

Cilla Webster, Scottburgh


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