Gauteng Community Safety MEC Sizakele Nkosi-Malobane on Tuessday reassured the public that student l.
OFFICERS who use "jurisdiction" as an excuse to turn away complainants from police stations will be dealt with.
This is the view of Police Commissioner Bheki Cele, who told Sowetan yesterday that the duty of the police was to serve the people.
"We do have a problem with some officers not wanting to serve the community. This has to change," Cele said.
He said any police station should take down the complaint and transfer it to the relevant station.
"They are not allowed to chase people away. People who encounter that problem must get the station and officer's names so we can act.
"I promise that stations that do that will be dealt with," Cele said.
Head of the crime, justice and politics programme at the Institute for Security Studies, Prince Mashele, said: "Jurisdiction is mainly for administration purposes. Under normal circumstances police stations should say 'we will be dispatching a van to you'.
"In the meantime they should call the police station that has jurisdiction over the complainant's area."
He said jurisdiction issues made some officers develop an attitude that "it is not our responsibility" to respond to or investigate the complaint.
A station commissioner attached to a Johannesburg police station had complained that jurisdiction issues made police work difficult.