IT has become very difficult for young South Africans to obtain ID books because of incompetent employees at the Home Affairs Department.
These employees, especially those who deal with issuing IDs, should be trained to avoid applicants getting documents with incorrect photos, sex and race.
Public service departments need a serious turnaround to serve citizens and, if not, heads should roll.
If the minister, Nkosazana Dlamini-Zuma, does not put her foot down now, we will still have the same problems five years down the line that we have had since 1994 .
Minister, the ball is in your court. Non-performing ministers and officials have no place in government.
Thomas Ramalivhana, Soweto