Despite the backlog at its offices across the country, the Unemployment Insurance Fund says it has the capacity and money to pay out the many people who are unemployed.
UIF officials have been conducting road shows to inform people about how the fund operates.
Spokesperson Muzi Mkhwanazi said the fund was paying out R450million every month in benefits.
"We pay at least 71000 people a month. There is a turnaround strategy to reduce the backlog at our offices," Mkhwanazi said.
Mkhwanazi said the fund had set itself a five-week maximum period for the processing of a claim.
He said: "We have a revolving task team that is dispatched to assist at the various centres where there are backlogs."
He said a few years ago the fund was financially unstable, but that at present, following various changes, including investments, the fund has amassed a surplus of R22billion.
With the ever-increasing numbers of the unemployed queuing up to claim benefits the fund is flooded with claims from individuals seeking relief.
The fund pays out unemployment, maternity, illness, adoption and dependent (death) benefits.
The fund has received an unqualified audit report in the 2007-2008 financial period for the third successive year.