Open letter to South Africa’s students‚ universities and government‚ represented by Minister in the .
What is the difference between a warranty and a guarantee?
A guarantee is a promise to sort out any defects with a product or service within a fixed period of time. It is also a legally binding contract.
A warranty is like an insurance policy for which you must pay a premium. It might cover a longer period than the guarantee and it might cover a wider range of problems. It is important to know that it is a legal contract, so you can take the company to court if they don't honour it.