Your banking safety is our number one concern. We put strict security controls in place to make internet banking especially safe and also endeavour to keep you updated on any scams or fraudulent activities. Please visit our site often to keep up to date with security issues.
l ATM safety. Be aware of your surroundings when you approach an ATM and check the area for suspicious-looking characters. Leave immediately if you do not feel safe. If you think the ATM is not working, cancel the transaction immediately and use another ATM.
Do not give your card or pin number to anyone else. Do not key in your pin number if someone asks you or can see you.
l Phishing is an unusual word used to describe a new form of fraud criminals use to access your confidential information by luring you into a spoof website.
Remember to always check the web address and to retype it in the address bar every time you visit the site. Remember that we will never ask for your personal or account details via email.
l 419 Scam: Someone sends you a fax, e-mail or letter concerning some business or government body in Nigeria wanting to get money out of the country. In exchange for your help they promise you a considerable fortune.
At some point you will be asked to pay a fee upfront. If you do this your money will disappear into an offshore account somewhere and you will not hear from or be able to trace the person again.