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Widow's happy day

By unknown | Feb 20, 2008 | COMMENTS [ 0 ]

Alex Matlala

Alex Matlala

A Limpopo woman, whose husband died in a car accident in January, has praised Sowetan for helping her obtain his death certificate.

This was after she had tried in vain for three weeks to obtain the document.

It was a joyous celebration for Gladys Rakgoale, 37, and her sister-in-law Eva Nthani, 49, when they received the death certificate.

Rakgoale said without the certificate she was unable to claim her husband's benefits as well as the insurance money.

She said a funeral parlour had threatened to confiscate and sell her furniture to recover the money she owed for the funeral.

"Each time I told them about my woes they thought I was fabricating lies to avoid paying them."

Rakgoale said yesterday that she was unable to access her husband's death certificate since last month.

She said she owed the funeral undertaker and local shops more than R50000 for expenses incurred during the funeral.

She had approached the Department of Home Affairs in Polokwane a day after her husband's death but was not helped.

"During our first visit to the offices they cited ID mix-ups as the cause of the delay. They did some investigations but these went on forever.

"Every time we approached them, they sent us from pillar to post," said Rakgoale.

Her husband, Kgabo, and five other passengers died on January 27 in a car crash on the notorious Tzaneen-Phalabora road.

Sowetan called the department about the certificate and in less than 15 minutes an official of the department called to say the certificate was ready.

"Thanks to Sowetan for the good and professional work they are doing - helping those in need. Keep up the good work," said the Rakgoale.

A senior official of the department, Aruwane Netshitaudi, said the delay was caused by an ID mixed-up in Pretoria.

"Rakgoale applied for another ID a few years before he met his death and we were unable to determine the right ID between the two.

"We apologise to the family for the inconvenience caused by our department," said Netshitaudi.


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