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Bank's plan to aid disabled clients

By unknown | Nov 02, 2007 | COMMENTS [ 0 ]

Riot Hlatshwayo

Riot Hlatshwayo

Clients with physical defects will soon be able to enjoy stress-free banking following a decision by Absa Bank to make 100 wheelchairs available at select branches around the country.

The general manageof Absa, Mpumalanga, Edwin Mkhabela, told Sowetan that through this initiative clients in Ermelo, Klipfontein in the Highveld, and Absa Square in the Lowveld would benefit.

Absa's retail bank executive director, Venete Klein, said the elderly, pregnant women and disabled people would use the wheelchairs when visiting the bank's branches.

"It is important to us that all Absa customers receive the assistance they deserve when using our premises or ATMs, or even borrow them to do shopping in the centres and malls," said Klein.

She said Absa would also assist visually impaired clients by providing magnifiers at some branches to make reading documents easier.

"While delivering on our promise of making banking more accessible and pleasant for disabled customers, Absa has also put a lot of effort into supporting the needs of its disabled employees through a number of initiatives," Klein said.

One such initiative was the Employee Disability Support Fund which provides financial assistance to Absa employees with disabilities, who need special devices and equipment to overcome their limitations.


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