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The Gauteng department of health believes that recovery of at least 40percent of the R426million in outstanding patient fees is "doubtful", the department said yesterday.
Steps taken to ensure recovery include having a credit bureau verify patient details because a number of patients avoid providing the correct details to evade payment.
Department spokesman Zanele Mngadi said they were also hand-delivering accounts to medical schemes, phoning debtors, sending reminders to medical aids, and, as a final step, handing debts over to the state attorney to take legal action. - Sapa