An Eastern Cape teacher now has dual identities - thanks to yet another Home Affairs bungle.
Nondumiso Qwane, 36, from Duncan Village said home affairs had brought her "life to a halt for more than a year".
The department, which has become known for its litany of errors, had issued her with two IDs with two different identity numbers.
Qwane was married in 1992 and decided to change her surname to that of her husband.
"To my surprise, a second ID with my husband's surname came back with a different number from the one I was using when I was single," she added.
Being "uncomfortable" having two IDs with different numbers, Qwane took both documents to the department's offices in East London to have her registered as a double-barrelled surname individual.
She said the department kept both her IDs, but had done nothing to resolve the matter since February.
She said at one time she was told "the file of the other ID" was missing and officials needed both to rectify matters.
"Since then, I have been going to their offices daily for more than a year without any success.
"I am unable to cash my cheques or open accounts," she added.
Qwane, a mother of three, approached local ward committee member, Nobantu Ncamazana.
Ncamazana asked senior officials at the provincial office in Bhisho. But the public servants went on strike shortly afterwards - and that put a stop to the process, added Ncamazana .
"One official said that since Qwane used different surnames, it may appear she was not the same person."The strike was a blow," said Ncamazana.
Home Affairs spokesman Mantshele Tau said they would investigate the matter.