The Gauteng Office of Consumer Affairs has agreed to investigate the truck division of a company trading as Bramar, of 17 Kathleen Road, Florida, Johannesburg, after claims that the company sold a defective truck for R114 000.
The company has allegedly failed to deliver the truck to the buyer and refused to refund him.
Two weeks ago Sowetan reported that the company was considering refunding the buyer, Vincent Buthelezi.
Buthelezi wanted to start a trucking business in February. He withdrew his life's savings to buy the truck.
Buthelezi was in a rush to secure the deal. He said he did not gave time to "do his homework" before approaching the truck dealer.
Buthelezi said the truck had visible defects, which the sales agent undertook to repair within a week.
"I was not allowed to test drive the truck, but was assured that it would be in order when I collected it," said Buthelezi.
A week later, the truck had not been repaired.
He was told to take another truck- which cost R70000 more.
Buthelezi declined the offer and demanded his money back, but the company refused to refund him.
The owner of Bramar, known only as Derrick, promised to respond to Zungu's claims yesterday, but did not do so.
The Consumer Protector, Gaki Pitso, said practices such as those alleged against Bramar, were prevalent in the trucking industry, but they would not be tolerated by his organisation.
He said his office would investigate the allegations of unfair business practices levelled against Bramar's truck division.