LifeLine has special advice for matric candidates anxiously waiting for their results.
Lerato Lemeke, head of LifeLine's "Youth Line", said most people don't know what to do while waiting for their matric results.
She said some panicked and others were so distraught that they committed suicide.
"At this time, both parents and children need all the support they can get," she said.
"First of all, everyone should look at their understanding of the word 'failure'. What does failure mean? Is it the end of the world or is it an opportunity to do something again?" Lemeke said.
"Secondly, let's look at the stigma attached to failure. Failure in every other grade is bad, but it can be handled.
"In our daily lives we fail in many things, such as relationships, but we are never destroyed by it.
"Why is failing matric the worst of all failures?" she asked.
LifeLine said it had a 24-hour crisis line on 0861-322-322 and a youth line on 011-655-2281, which that matrics can call.
The youth line gives undivided attention to young people.