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 This is a change from the current policy, where excess baggage is charged per kilogram 

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"From September 5, 2012, SAA will move to a checked baggage policy that restricts the number of pieces of baggage a passenger may check in, rather than the total weight of the passenger's checked baggage," said spokesman Kabelo Ledwaba in a statement.

"Each of these pieces will be subject to weight and size restrictions."

He said the new policy describes the number of baggage pieces a passenger may check in, as well as the weight restrictions for each piece, according to the route and class of travel.

Excess baggage, or where the baggage exceeds the weight or size allowance, would be charged at a flat rate per piece of luggage.

"This is a change from the current policy, where excess baggage is charged per kilogram."

He said to comply with airport loading equipment limits, SAA cannot accept any check-in items weighing more than 32kg.

"Any items exceeding this limit will either have to be repacked into separate bags, or checked in at the SAA cargo counter and flown at cargo rates."

The new policy, which contains simple explanations and identifies routes where variations were applicable, may be viewed online at www.flysaa.com.

He said passenger with tickets purchased from SAA for a flight with an SA flight number, but operated by another airline, should check with the other airlines to see which baggage policy was applicable.

For tickets involving joint international transport services (code share) provided by SAA and foreign airlines, the free baggage and excess baggage charge policy have been adjusted and would be based on the policies of the predominant carrier for the trip.

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Wed Jun 19 00:26:15 SAST 2013 ::

Aug 1, 2012

seutullamakunutu

Hope this will help us who are constant SAA travellers. The airline is losing so many customers because of bggage issue. BAA and Virgin allow a separate baggage of 23kg for £32, these are also direct flights to South Africa.
Another appeal is the service people are complaining about from SAA. I never personaaly experience the problem but there has been several complaints of which i had a good mind of drawing a petition.
Thanks to the new SAA CEO, well done madam. Lets wave our flag high, SAA is still the best, some european airlines do not have the service SAA has, i have tried most of them , end up going back to SAA.
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Aug 1, 2012

seutullamakunutu

Just went though the so called new SAA baggage policy. THERE IS ABSOLUTELY NO CHANGES ONLY THE DATES FOR WHEN THE TICKETS ARE BOUGHT, BUT THE CONTENT IS THE SAME. WHAT IS THIS !!!
Allowed check in baggage has been 23kg still is. 8kg for hand luggage still the same, what new policy is SAA talking about. It is high time passengers are aloowed an extra 23kg at a fixed amount like BA and Virgin. Next thing SAA is caught at heatrow with drygs from the crew, what a disgrace !!

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Aug 10, 2012

Mbeva

The same difference
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