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SA’s top 20 private hospitals based on the experiences of patients

SA’s top 20 private hospitals ranked by Discovery Health patients based on their experiences were announced on Monday.

The hospitals rated best in the survey for the large‚ medium and small categories respectively were: Ethekwini Hospital and Heart Centre in Durban‚ Gateway Private Hospital in Umhlanga and Cormed Clinic in Vanderbijlpark.

Adult members of Discovery Health were surveyed about their experience of care after discharge from hospital and 136 hospitals were ranked in the latest analysis.

The results of the third Discovery Health Patient Survey Score (PaSS) highlighted gaps in delivery‚ unnecessary costs and other areas for improvement.

But increasingly private hospitals are meeting patient expectations and needs‚ this survey found.

Head of Quality of Care at Discovery Health Dr Roshini Moodley Naidoo said: “Since publication of the survey scores‚ we are observing positive changes in how care is experienced by patients.”

The survey covers questions across categories such as pain management and how healthcare providers communicate.

The age and gender of patients‚ and nature of illness‚ are taken into account to make the comparisons fair.

Discovery Health reported that patients who were well prepared for discharge had better health outcomes and were at lower risk of repeat admissions.

“The Top 20 hospitals must be commended for building a more patient-centred healthcare system‚ which understands and responds quickly to patients’ needs‚ and involves patients and their families in care decisions‚” said Moodley Naidoo.

The PaSS Top 20 hospitals in 2016‚ across all size categories‚ are:

Cormed Clinic

Ethekwini Hospital And Heart Centre — Top 20 hospital over three consecutive years

Gateway Private Hospital

Hillcrest Private Hospital — Top 20 hospital over three consecutive years

Life Bay View Private Hospital

Life Rosepark Hospital

Lowveld Hospital — Top 20 hospital over three consecutive years

Mediclinic Cape Gate

Mediclinic Ermelo

Mediclinic George

Mediclinic Hoogland

Mediclinic Louis Leipoldt

Mediclinic Milnerton — Top 20 hospital over three consecutive years

Mediclinic Panorama — Top 20 hospital over three consecutive years

Mediclinic Stellenbosch¬ — Top 20 hospital over three consecutive years

Midvaal Private Hospital — Top 20 hospital over three consecutive years

Netcare Jakaranda Hospital

Netcare N1 City Hospital

Wilmed Park Private Hospital — Top 20 hospital over three consecutive years

Zuid-Afrikaans Hospital — Top 20 hospital over three consecutive years

 

The PaSS Top hospitals in 2016‚ by size category‚ are listed below (alphabetically):

Large Hospitals:

Ethekwini Hospital and Heart Centre

Hillcrest Private Hospital

Life Rosepark Hospital

Mediclinic Panorama

Netcare N1 City Hospital

 

Medium sized hospitals:

Gateway Private Hospital

Jakaranda Hospital

Mediclinic Hoogland

Mediclinic Stellenbosch

Zuid-Afrikaans Hospital

 

Small Hospitals:

Cormed Clinic

Lowveld Hospital

Mediclinic Ermelo

Midvaal Private Hospital

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