A new telephone number for residents to contact the City of Joburg would be launched on Friday, the municipality said.  

“As a City we have a strategy to improve our customer service and the new, easy-to-remember contact telephone number is part of the plan,” spokesman Kgamanyane Maphologela said in a statement.  

The number 0860 JOBURG can be dialled from any landline or public phone.

Smartphones and BlackBerry devices with QWERTY keypads would require callers to enter the number 0860 562874, because these did not support the “dial” or “letter” function on their keypads.

“The number will bring relief on the part of the residents, as queries and comments can be communicated to the municipality effectively and accurately, and improve service delivery,” Maphologela said.  

On the number, residents could request information about the city, general queries, accounts queries and report service interruptions.

Comments

• Sign in or sign up to comment

Sun May 26 04:07:01 SAST 2013 ::

Jun 1, 2012

Vhamsanda

It is not the amount of call centres or numbers that counts , just get rid of the clowns and employ people who know their work.
Report Abuse

Jun 1, 2012

Papage

What will this be different from other Call centre numbers? hope it works well, Call centre numbers can be a nightmares at times, you call it rings for ages, no answer or rude receptionist.
Report Abuse

Jun 1, 2012

Tgee

People who work at call centres are so dumm and stupid COJ is worse lazy morons
Report Abuse

Read all 3 comments