No need for motorists to re-register, says Sanral
ROAD users who have registered for e-tolls will not have to do so again, the SA National Roads Agency Limited said
"They will be afforded an opportunity to review and accept the revised terms and conditions at that time and they will be notified of the process," the agency said.
Motorists would not be prejudiced or disadvantaged because of the revised terms and conditions, which would apply to everybody who had registered already, or who registered in future.
On Wednesday Sanral attended a conciliation meeting at the National Consumer Commission (NCC), to discuss a complaint by the Democratic Alliance that the existing Gauteng e-toll terms and conditions were unfair.
After the meeting, the DA said road users who had registered for the system would have to re-register, as Sanral had changed the terms and conditions.
"They (Sanral) indicated that the new set of regulations will be consumer friendly. It is therefore essential for everyone to be registered under the new conditions," DA transport spokesman Neil Campbell said.
Sanral said the conciliator had indicated he would respond within 14 days to the outcome of the DA's complaints.
In a statement issued on Tuesday, Sanral said banking details of users would only be required if the user chose a specific payment option.
"The pre-paid option can be settled by electronic funds transfer or cash payments at an e-toll customer service centre," the agency said.
"Sanral intends to issue the revised terms and conditions after engagement with the NCC on its separate investigation and will consider its recommendations."
The agency said the revised terms and conditions would be issued before tolling started on April 30. In preparing the revised terms and conditions, Sanral had also taken the public's concerns into account.
Some people had expressed concerns over the scope of Sanral's right to request information about users from other institutions. - Sapa