ID bungle irks couple
AN ORMONDE couple have reached their wits' end with Home Affairs Department bungles that have led to a failure to register their marriage.
Their woes began in 2011 when Francis Manaka, 27, and her partner tried to register their marriage licence after their white wedding. They were told by the department that it was impossible to do so because Manaka's ID number had been blocked since she was sharing it with someone else.
"I was shocked because I had no problems with my ID before until 2011," Manaka said.
The disgruntled mother of one said she received her first ID in 2006, two years after she had applied.
Their gripe with the department is that they had received very little help. The frustrated couple said they had been to the department numerous times to try to sort the situation out to no avail.
"I have received three IDs with the same ID number that is blocked," Manaka said.
Manaka is unemployed and said that this situation was preventing her from finding a job. She also gets calls from companies claiming she owes them money.
"When I got a call from a clothing retail store saying I owed them money, I knew something was wrong and someone was using my ID number illegally," Manaka said.
Manaka's husband, who chose to remain anonymous, was worried that Manaka and their son would not be adequately provided for if anything were to happen to him.
Department spokeswoman Manusha Pillai, confirmed that there was a block on the ID due to a discrepancy with Manakas' first names but it had been removed.
She also denied the possibility of Manaka sharing an ID number with a male.
"The identity number is a female identity number - if the seventh digit is 0 to 4, it indicates the gender of the holder is female and if it is 5 to 9 it indicates the gender is male," she said.
She advised the couple to report suspected fraudulent activities with her ID to the police and promised that the department would resolve the issue by the end of last week. But when Manaka went to Home Affairs last week, there was still a block on her ID number.
"All we want is for this to be resolved, whether they lift this block or they issue me with a new ID number, but I want to forget about this ordeal," Manaka said.