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 This is a clear indication that pension payments are done expeditiously when we receive the correct documents 

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A retired nurse, Makhura says only her 68 leave days are still to be paid out.

In June Consumer Line highlighted the Mpumalanga health department's inefficiency in paying Makhura out.

She says when she resigned in June 2007 she completed the necessary documents, but a year later she was told to complete a new set of forms because the ones she had completed were misplaced.

Makhura says she completed the forms five times.

Media and external stakeholder relations manager of the government pensions administration agency (GPAA), Ofentse Seleka, says the money has been paid into Makhura's bank account.

He says since the story was published the agency had worked tirelessly to ensure that the matter was finalised.

The GPAA received the correct documents early last month and it took them eight days to pay Makhura, he says.

"This is a clear indication that pension payments are done expeditiously when we receive the correct documents," Seleka says.

He urges people to approach their provincial offices if they think their cases are taking too long to be finalised.

He says the GPAA relies on information by various departments to make payments and that they will continue to educate employer departments about the correct processes to follow to ensure that members are not unfairly prejudiced by having to wait long before receiving their benefits.

A delighted Makhura says she will now pay her daughter's tertiary fees and also her debts.

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Mon May 20 08:45:21 SAST 2013 ::

Aug 8, 2012

imd

only?? ah......
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Aug 8, 2012

tpaz

@imd...depends how long she worked & her contributions
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Aug 8, 2012

Keafixa

He says since the story was published the agency had worked tirelessly to ensure that the matter was finalised
............................
shud be ashamed of urself Mr GPAAA, how can u make such a statement
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Aug 8, 2012

Kaylae

only Sowetan can run this story because its Limpopo
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