We were unable to publish all the resolved complaints and expose all the unsavory business practices, but we are happy to say that we have helped put back a whopping R1,3-million into the pockets of Sowetan readers.
The franchisees had paid R10000 to start their businesses, but they cancelled when they realised the franchisor was not honouring his side of the contract.
When they battled to recover their deposits they sought Consumer Line's intervention.
So far, Old Fashioned Fish and Chips have refunded R360000 to the four franchisees after penalising them R10000 each for cancelling their contracts.
Ntombela bought a minibus for R188000 from this dealer. She paid Shiraz Motors R55000 deposit, but they showed a lesser amount when completing Ntombela's loan application forms.
Baloyi said the supplier applied for a loan at Nedbank on her behalf.
The bank approved the loan and paid JHB Hardware R33928.
What upset Baloyi was the discrepancy between the name of the company that was paid and JHB Hardware Warehouse, which was used on the store's pamphlets.
She cancelled the order on February 15 but the company did not refund her money until Consumer Line intervened.
His daughter had not complied with the Immigration Law, which required that she must be a member of a a South African medical aid.
Consumer Line received three complaints from consumers who accused various car dealers of unfair business practices ranging from selling cars that were previously involved in accidents as new and overcharging customers.
After the stories were published, MFC stepped in to help resolve the complaints, which resulted in loans being paid and dealers taking back their defective and overcharged cars . MFC had financed these and they ensured that consumers got value for their money.